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Privacy Policy
Effective Date: July 13, 2026
At Renix Landscaping & Renovation ("Renix", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
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Full Name
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Phone Number
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Email Address
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Property Address
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City and Postal Code
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Project Details
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Photos or documents you voluntarily upload
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Any information you provide through contact forms
Automatically Collected Information
When visiting our website, we may automatically collect:
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IP Address
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Browser Type
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Device Information
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Operating System
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Pages Visited
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Time Spent on Website
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Referral Website
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Cookies and Usage Data
How We Use Your Information
Your information may be used to:
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Respond to quote requests
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Contact you regarding your project
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Schedule consultations
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Provide landscaping and renovation services
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Improve our website and customer experience
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Send requested information
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Maintain customer records
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Prevent fraud and unauthorized access
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Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
Cookies help us:
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Remember visitor preferences
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Measure website performance
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Improve user experience
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Analyze visitor behavior
You may disable cookies through your browser settings.
Google Analytics
We may use Google Analytics to better understand how visitors interact with our website.
Google Analytics may collect:
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Device Information
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Browser Type
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Approximate Location
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Pages Visited
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Time on Website
Google may process this information according to its own Privacy Policy.
Advertising Technologies
If enabled, our website may use advertising services including:
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Google Ads
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Meta (Facebook) Pixel
These tools help us measure advertising performance and deliver more relevant advertisements.
You may control advertising preferences through your browser or advertising platform settings.
Sharing Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers including:
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Website Hosting Providers
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Payment Processors
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CRM Software
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Scheduling Platforms
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Marketing Providers
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Government Authorities where legally required
All third parties are expected to maintain appropriate privacy and security standards.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
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Provide requested services
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Meet legal obligations
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Resolve disputes
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Maintain business records
When no longer required, information is securely deleted or anonymized.
Your Rights
Subject to applicable Canadian privacy laws, you may request to:
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Access your personal information
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Correct inaccurate information
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Withdraw consent (where applicable)
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Request deletion of personal information, subject to legal requirements